Privacy policy for zorlavenipo.com
We are committed to protecting your personal information in Australia.
Introduction to our privacy practices
This privacy policy explains how we collect, use, and protect your information when you use our subscription-based financial planning services.
By accessing our site, you agree to the terms outlined here. We comply with all applicable privacy laws and regulations in Australia.
Information we collect
We collect personal data you provide directly and information gathered automatically for site operation and compliance.
Direct information you provide
- • Your name and contact details when you sign up or contact us.
- • Payment information for your subscription.
- • Preferences and consultation requests shared during onboarding.
- • Communications with our support team.
- • Feedback or survey responses you provide.
Information collected automatically
- • Device information such as browser type and operating system.
- • IP address and session data for security and analytics.
- • Usage patterns and site navigation details.
- • Cookies and tracking technologies as described in our cookie policy.
- • Log files and error reports to maintain site functionality.
How we use your information
Your information is used to deliver services, ensure compliance, improve our offerings, and communicate with you as needed.
- • Delivering subscription-based services
- • Processing payments and managing accounts
- • Providing support and responding to inquiries
- • Maintaining security and legal compliance
- • Improving our website and services
- • Sending important updates about your subscription
- • Conducting customer feedback surveys
Our commitment: We do not sell your personal information and maintain strict controls to protect your data in compliance with Australian law.
Sharing your information
We only share information with third parties for service provision, legal compliance, or with your consent. No data is sold to marketers.
Third-party service providers
We use reputable service partners for payment processing, analytics, and site operations, all bound by confidentiality agreements.
Legal obligations
Your data may be shared to meet legal or regulatory requirements.
Anonymous statistics
Aggregated, non-identifiable data may be used for analytics.
Your privacy rights
You have rights to access, correct, delete, or restrict your information. Requests can be made at any time.
- • Request access to your stored information.
- • Correct incomplete or inaccurate data.
- • Request erasure of your data.
- • Obtain a copy of your information.
- • Object to certain uses of your data.
- • Restrict how your data is processed.
To exercise your privacy rights, please contact us using the details provided below.
How we protect your data
We use technical and organisational measures to secure your data against unauthorised access or loss.
Technical security measures
- • Encryption of sensitive data in transit
- • Regular security audits and updates
- • Firewall and intrusion detection systems
- • Monitoring for unauthorised access attempts
Organisational security measures
- • Staff training on privacy and security
- • Access controls for sensitive information
- • Confidentiality agreements with staff
- • Regular review of privacy policies
Data retention periods
We retain your data only as long as necessary for service delivery, regulatory compliance, or as required by law.
- • Subscription and account records
- • Consultation and review history
- • Support and email correspondence
- • Payment and transaction records
- • Survey and feedback responses
You can request deletion of your data at any time, subject to regulatory limits.
International data transfers
If your data is transferred outside Australia, we ensure equivalent protection is maintained.
- • Transfers only to trusted service partners
- • Standard contractual clauses where required
- • Regular review of partner compliance
- • Your consent obtained where necessary
Cookies and tracking technologies
Cookies help us operate our site, analyse performance, and personalise your experience as detailed in our cookie policy.
Types of cookies used
- • Essential for core site services
- • Monitor performance and usage
- • Store your preferences
- • Enhance website functionality
You can manage cookie preferences in your browser settings at any time.
Privacy policy changes
We may update this policy occasionally. Changes will be posted on this page with a new effective date.
- • Notice on our website
- • Email notification to subscribers
- • Clear summary of changes provided
- • Your continued use implies acceptance
Check this page regularly for updates to our privacy practices.
Contact for privacy questions
Contact us for privacy concerns or data requests using the details below.
zorlavenipo
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61 7 1228 0486
Email: content@zorlavenipo.com
Last updated September 29, 2025
Effective from September 29, 2025